WE DO NOT SHIP TO HOTELS OR VACATION RENTALS 

WE DO NOT SHIP TO PO BOXES, PLEASE PROVIDE A PHYSICAL ADDRESS.

SHIPPING TIMES ARE 2-4 BUSINESS DAYS FOR ALL ORDERS IN ADDITION TO ANY CUSTOMS DELAYS YOUR COUNTRY MIGHT IMPOSE 

MINIMALE ANIMALE HAS NO CONTROL OVER CUSTOM HOLD/INSPECTION TIMES. THESE VARY BY COUNTRY. 

IF YOU ENTERED THE “WRONG ADDRESS” AT CHECKOUT, MINIMALE ANIMALE IS NOT RESPONSIBLE FOR YOUR ORDER. WE SHIP TO THE EXACT ADDRESS PROVIDED AT CHECKOUT AND CANNOT MAKE ADJUSTMENTS AFTER AN ORDER HAS BEEN PLACED. 

MINIMALE ANIMALE HAS NO CONTROL OVER EACH COUNTRIES DUTIES/ CUSTOMS FEES, NOR DOES IT COLLECT ON THESE. PLEASE CONTACT YOUR LOCAL UPS OFFICE FOR MORE INFO AND PROVIDE YOUR TRACKING NUMBER. 

IF YOU REJECT YOUR ORDER OR DO NOT ACCEPT THESE FEES AT DELIVERY ATTEMPT, WE WILL CHARGE THE SHIPPING FEES BACK TO US IF YOU REJECT YOUR ORDER.

INTERNATIONAL SHIPPING FEE’S BACK TO US WILL BE IN AMOUNT OF $42.00.