Terms of service

Returns

Items bought at full price can be returned for store credit within 30 days of your order date. Items must be unworn and unwashed, with the original tags and hygienic liner still attached. We don't issue refunds to your original payment method.

Returns and exchanges are available on U.S. orders.

Exchanges

Exchanges are for a different size of the same style in the same color, subject to availability. Color and style exchanges are not available.

If you added Checkout+ at checkout, size exchanges are free of fees and return shipping is covered. Without Checkout+, you cover the shipping to send the original back. Either way, we ship your new size to you.

Final sale

Sale items are final sale and cannot be returned. If you added Checkout+ to your order, you can swap a sale item for a different size of the same style in the same color, subject to availability.

Damaged or wrong item

Start in the returns portal and upload a photo. Our team reviews it and makes it right.

Fees

There is no return processing fee, and nothing is taken out of your store credit for the return label.

How to start a return

Go to our returns portal and enter your order number and email.

Shipping

We ship every order from Los Angeles within 1 to 2 business days. You'll get an email with tracking when your order ships. U.S. delivery usually takes 1 to 2 days on the West Coast, 3 to 4 days in the middle of the country, and about 5 days on the East Coast.

We don't ship to PO boxes, hotels or vacation rentals. We ship to the exact address entered at checkout and can't change it after an order is placed.

International delivery time depends on your country. Customs holds are outside our control, and local taxes, duties and customs fees are paid by you. If you refuse an international order or decline the duties at delivery, we charge the $42.00 cost of shipping it back to us.

Order information

Before we release an order, we may need to verify your details with your card issuer, which can delay it. Colors may look slightly different on your screen. If an item goes on sale after you buy it, we don't offer price adjustments. Once an order is placed, it can't be cancelled. Discount codes must be applied at checkout and can't be added afterward.

Questions? Email support@minimaleanimale.com with your order number.

SMS/MMS MOBILE MESSAGING MARKETING PROGRAM

We respect your privacy. We will only use information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY. Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect Our rights or property. When you complete forms online or otherwise provide Us information in connection with the Program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the Program and pursue any appropriate legal remedies.

California Civil Code Section 1798.83 permits Users of the Program that are California residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes. To make such a request, please contact us at the following address:

MINIMALE ANIMALE

269 S. Beverly Drive #775
Beverly Hills, CA 90212

support@minimaleanimale.com

This Privacy Policy is strictly limited to the Program and has no effect on any other privacy policy(ies) that may govern the relationship between you and Us in other contexts.